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Firewall, Network, Internet and Server Trouble-Shooting Resources

1. Firewalls (How to configure for IDEAL Conference)

2. Network Troubleshooting Guide

3. Ping Test: tests the presence of an active connection between your PC and the IDEAL Conference® server

4. Server Status Test: tests the status of the IDEAL Conference® server

5. Sound Card Detector: detects the presence of a sound card on a PC

6. Internet Speed Test: measures your PC's Internet connection upload and download speeds

7. Internet Traffic Report: The Internet Traffic Report monitors the flow of data around the world. It then displays a value between zero and 100. Higher values indicate faster and more reliable connections.

8. Winsock Fix: attempts to fix winsock which is a common problem after spyware infection and may prevent users from connecting to the server when logging into a conference room